Support

For questions about Vanguard Automation (Jordon Allen), the SMS program, or a demo request, email jordon@vanguardsoftwarelabs.com.

Include a brief description of the issue and, if relevant, your demo reference or the approximate time a message or call occurred. Do not send passwords, account tokens, payment details or identity documents.

Messaging help

Text HELP to the program number for automated help, or email jordon@vanguardsoftwarelabs.com. The SMS inbox is automated; it is not a conversation with a staff member. Other free-text replies receive no automated answer and pause application messages and enrollment for operator review. Use the support email for a human response; do not send urgent or sensitive information here.

Text STOP to unsubscribe and revoke enrollment. Clear plain-language stop requests also stop application messages; unrecognized replies are conservatively paused for review. A provider confirmation may be sent for its recognized opt-out keywords, but this app does not send another confirmation. Text START to unblock your number; START alone does not restore recurring enrollment. Send JOIN and then AGREE again if you want future missed-call links.

For one link, use BOOK. For recurring missed-call links, use JOIN and then AGREE after reading the returned notice. Read the SMS program details.

Demo requests

The form stores a test request for review. It does not confirm an appointment, send a confirmation, or promise a response. For a real booking, contact the business through its normal booking channel.

Privacy requests

Use the same support email to ask about access, correction or deletion of your information. See Privacy for the information retained. Opening this support page does not send an email or submit a request.